Business Information
| Company Name | ACT Corporation |
|---|---|
| Representative | Junya Ito |
| Location | 〒030-0813 1-14-15 Matsubara, Aomori City, Aomori Prefecture,Japan |
| Phone number | 017-718-0682 |
| Email Address | aomorimin@gmail.com |
| Business Hours | 10:00-17:00 |
| regular closing day | Wednesday, Sunday |
| Business | Accommodation business (operation of lodging facilities) |
| license number | Aomori City Public Health Center, Aoichi Directive Hosei No. 957 (SHINODA BASE) Aomori City Public Health Center, Aoichi Directive Hosei No. 62 (KOMAGOME HOUSE) Aomori City Public Health Center, Aoichi Directive Hosei No. 1147 (AOMORI HORIZON) Aomori City Public Health Center, Aoichi Directive Hosei No. 592 (PLACER SHINMACHI) |
Services and Fees
| service name | Private lodging in a single building SHINODA BASE KOMAGOME HOUSE AOMORI HORIZON PLACER SHINMACHI" Accommodation Service |
|---|---|
| lodging fees | 1 night: 15,000-100,000 yen (tax included) Rates vary depending on the date of stay, number of people, plan, and facility. |
| Other Expenses | Cleaning fee: Usually included in the room rate If there is dirt or damage that cannot be handled by regular cleaning, an additional actual cost (from 5,000 yen) will be charged |
| BBQ empty-handed set (KOMAGOME HOUSE) 5,500 yen (tax included, advance reservations required) | |
| Sushi Experience (KOMAGOME HOUSE, AOMORI HORIZON) Sushi course onsite: 22,000 yen/person and up Sushi cooking class 14,000 yen/person～ (Tax included, advance reservation required, 2 weeks in advance) | |
| Fee Fixing Period | To be confirmed at the time of reservation. |
Method and timing of payment
| Payment Method | Credit card payment (VISA, MasterCard, JCB, American Express, Diners Club) |
|---|---|
| Time of payment | Payment is made upon completion of the reservation (prepayment required). |
| settlement agent | Stripe, Inc. |
How to apply
| application acceptance | In-house homepage Booking.com airbnb |
|---|---|
| Application Expiration Date | Up to one day prior to the scheduled date of use (subject to room availability) |
Time of delivery of goods, etc.
| Time of service provision | From check-in date to check-out date |
| check-in | After 15:00 |
| check-out | Before 10:00 |
| Usage Restrictions | Guests under the age of 18 must be accompanied by a parent or guardian. Quiet hours: 21:00 to 6:00 the next day (please be considerate to neighbors) No more than the maximum number of guests will be allowed. |
Cancellation and Refund Policy
| Cancellation Fee | 30 days prior to check-in dateFree of charge (full refund) After 30 days of check-in date: 1001 TP3T of the room charge (non-refundable) No-show100% of the room rate |
|---|---|
| Refund Method | If payment was made by credit card, the payment will be cancelled or refunded to the credit card. *Refund processing may take 5-14 business days. |
| The refund procedure timing | Refunds will be processed within 7 business days of receipt of cancellation. |
Disclaimer
In case of natural disaster or force majeure
In the event of cancellation due to natural disasters such as typhoons, earthquakes, heavy snowfalls, etc., or transportation cancellations due to reasons beyond the control of the facility, a predetermined cancellation fee will be charged in principle. However, this does not apply in the event of an evacuation advisory issued by Aomori Prefecture or the government.
Equipment failure, etc.
If we are unable to provide the service due to unavoidable reasons such as equipment failure, we will offer an alternative plan or a full refund.
Handling of Personal Information
Please refer to our Privacy Policy for information on how we handle your personal information.
Privacy policy of this facility:https://staytsunagiya.com/privacy-policy/
Terms of Use and Precautions
Prohibitions
- Smoking in the facility (no smoking)
- Accompanying pets
- Excess capacity
- Acts that cause inconvenience to the neighborhood due to noise, etc.
- Intentional damage to facilities and equipment
- Use of fireworks and other open flames (outside of designated areas)
- Eating and drinking outdoors or talking loudly after 9:00 p.m.
damages
If damage to the facility is caused intentionally or through gross negligence, we may charge you for repair or other expenses.
About drinking water (KOMAGOME HOUSE)
The water coming out of the faucet is well water. Water quality tests show no problems, but please use mineral water for drinking.
Complaint/Consultation Desk
Customer Service Center
Phone: 017-718-0682
Mail: aomorimin@gmail.com
Reception Hours: 10:00 - 17:00 (except Wednesday)
External Consultation Service
Aomori Consumer Affairs Center
Phone: 017-722-3343
National Consumer Affairs Center
Consumer hotline: 188
Last updated: August 28, 2025